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There is no "Find" in the upper right hand corner of my screen. Can you help?

  I am ready to down load info from our (my wife and I) T forms.  The instructions are for me to use the "Find" in the upper right corner of the screen.  And there is no "Find" in the upper right hand corner.  Can you help?

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Accepted Solutions

There is no "Find" in the upper right hand corner of my screen. Can you help?

If you just started your tax return you will have to complete the “Setting Up” part of the EasyStep Interview. Once you get to the “Income” section, you will see the full menu and be able to use the “Find” tool.

If you were able to see the menus before but can’t now, please try clearing your cache. https://turbotax.community.intuit.ca/replies/2647843

If you are using the Chrome browser and got an error message when using the “Find” tool, close the error message and the “Find” tool pop-up. Then click the button “Continue Without Income”. The “Find” tool should now function normally, and you can now use it to add any T-Slips you need.


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1 Reply

There is no "Find" in the upper right hand corner of my screen. Can you help?

If you just started your tax return you will have to complete the “Setting Up” part of the EasyStep Interview. Once you get to the “Income” section, you will see the full menu and be able to use the “Find” tool.

If you were able to see the menus before but can’t now, please try clearing your cache. https://turbotax.community.intuit.ca/replies/2647843

If you are using the Chrome browser and got an error message when using the “Find” tool, close the error message and the “Find” tool pop-up. Then click the button “Continue Without Income”. The “Find” tool should now function normally, and you can now use it to add any T-Slips you need.