There's a bug in the software, I don't have any medical expenses but I'm being forced to upgrade to deluxe version for my 0$ in expenses, how do I use standard version?

[dpirrott]

- Previously entered medical details then realized they didn't meet the minimum requirements to be claimed
- Cleared all medical expenses from deductions section
- Unable to file with TurboTax Free because it thinks I have medical expenses

[TurboTaxSusan]

Did you transfer your information in from last year? If so, you may have had unclaimed medical expenses that carried forward.

If you have a T4 slip, Box 85 – Employee-paid premiums for private health services plans on that slip is claimed as a medical expense.

There is no longer a "Standard" version of TurboTax Online. Instead, it has been replaced with Deluxe.

If you need more help with this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us