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    marshallbutton
    New Member

    This return should be free. I entered all the information manually and did not request any upgrade. Why am I being charged $9.99?

     
    posted
    ‎October 30, 2019 6:16 PM
    last updated ‎October 30, 2019 6:16 PM
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    1 Reply
    TurboTaxMary-Ann1
    Level 13

    This return should be free. I entered all the information manually and did not request any upgrade. Why am I being charged $9.99?

    You may have accidentally clicked on TurboTax Free Plus.  You will need to start over and make sure that you haven't selected Plus.  Use this link, https://ww2.2017.turbotaxonline.intuit.ca/.

    ‎October 30, 2019 6:16 PM
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