Transferring turbotax program to new computer. Installed on new computer but will not accept license code. Message says license code already been used. What do I do?
Transferring turbotax program to new computer. Installed on new computer but will not accept license code. Message says license code already been used. What do I do?
Transferring turbotax program to new computer. Installed on new computer but will not accept license code. Message says license code already been used. What do I do?
Please contact our phone support at 1-888-829-8608 as they will be better able to assist you.
Currently they are available Monday through Friday 9 AM to 6 PM ET. But after NETFILE opens on February 19th, they will be open 7 days a week, 9 AM to midnight ET.
Transferring turbotax program to new computer. Installed on new computer but will not accept license code. Message says license code already been used. What do I do?
There are no humans at the [phone number removed]. A robotic voice says "we have information regarding your question - do you want it to be texted or e-mailed" and when you answer, it disconnects.
Transferring turbotax program to new computer. Installed on new computer but will not accept license code. Message says license code already been used. What do I do?
@toronto_2025Our phone lines are open and they are working. You can call customer support at 1-888-829-8608.
During tax season (from CRA NETFILE opening (February 24, 2025) to the regular filing deadline (April 30, 2025), we're available 7 days a week during these hours:
9 AM to midnight ET for English support
9 AM to 9 PM ET for French support
During the rest of the year (up until February 23, 2025, and from May 1, 2025 to mid-February 2026, we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.
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