Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

"I just tried to download the turbo tax product I purchased and my system wouldn't because it says the Turbo Tax file has a virus!!"

 
3 Replies

"I just tried to download the turbo tax product I purchased and my system wouldn't because it says the Turbo Tax file has a virus!!"

Get in touch with a TurboTax customer care agent: https://turbotax.community.intuit.ca/replies/3152013

"I just tried to download the turbo tax product I purchased and my system wouldn't because it says the Turbo Tax file has a virus!!"

Tried that link and got the same notification "TurboTax_2018.exe contained a virus and was deleted"...

"I just tried to download the turbo tax product I purchased and my system wouldn't because it says the Turbo Tax file has a virus!!"