Turbo Tax 2025 Desktop support for Windows 10 ESU

[clarkg888]

Hello,

I would like the TurboTax staff in this community to pass this request on to the decision makers.
At the moment it appears the TurboTax 2025 won't support Windows 10. However, Microsoft is offering Extended Support (ESU) that customers can purchase so that Windows 10 will be supported by Microsoft for another year or more.

Please allow installing and supporting TurboTax 2025 on Windows 10 with ESU. It should be possible for the programmers to have the installer detect whether ESU is enabled or not and act accordingly.

[TurboTaxSusan · Accepted solution]

I have passed on your suggestion to our product development team. Thank you for your input. 

Please note that TurboTax Online, will continue to work on Windows 10 if you have a compatible browser. We also have the TurboTax app for iOS & Android.

[user17579048511]

Windows 10 LTSC support is until 2032 as per Microsoft -Yes, I use enterprise edition and have a laptop that was quite expensive, but it doesn't have TPM  2.0, thus even though I can design aircraft parts with my laptop and is supported by Microsoft until 2032 it can't run TurboTax (Doesn't make sense).  

Windows 10 IoT Enterprise LTSC 2021

Windows 10 IoT Enterprise LTSC 2021 follows the Fixed Lifecycle Policy.

Support dates are shown in the Pacific Time Zone (PT) - Redmond, WA, USA.

Support Dates

Listing Start Date Mainstream End Date Extended End Date

Windows 10 IoT Enterprise LTSC 2021

Nov 16, 2021

Jan 12, 2027

Jan 13, 2032

Why is this not supported. Please waive that windows 11 requirement. 

Thanks

[TurboTaxSusan]

@user17579048511 I will pass on your request to our product development team. Thanks for your input.  

[JeffStineSailing]

Windows 11 adoption rate is just over 50% at this point.

I've signed up for Windows 10 ESU and have no need to buy another laptop.

Please provide support for Windows 10 at least until Microsoft support for Windows 10 ACTUALLY ends.

[TurboTaxSusan]

@JeffStineSailing  I will pass on your request to the product development team. Thank you.

[GC477]

Hello,

 I would like to also add my vote for Turbo Tax to continue to support Windows 10 with ESU for another year.I do not feel comfortable with all the data breaches doing my Taxes online, and do not like the online interface. I prefer to have all of my returns safe on my computer to access locally. I do not want to upgrade to Windows 11 at current time when almost every update causes problems and the platform is not stable. Windows 10 is mature and stable. Hopefully in a year, Windows 11 will be stable enough to warrant upgrading to.

Finally it should be my decision to continue using Windows 10 with ESU, and not upgrade to Windows 11 and not a decision forced on me by Turbo Tax, which I have used for many years.

Thanks for the development team's consideration.

[Samdra]

I am adding my voice/complaint as a Windows 10 Extended Service User. Due to the lack of response to my August request to Customer Support regarding ESU, I have decided this day to cancel my 15+year to Turbo Tax and look for a package that will work with Windows 10.

As to be expected with most corporate decisions these days, Intuit is extremely short-sighted in not acknowledging the current economy (to purchase new hardware) nor Microsoft's awareness of such a situation and it's offer to extend service updates. Shame on Intuit! Now I need to evaluate my need to continue with Quicken or look for an alternative package there as well.