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Dalexop
New Member

TurboTax Standard - Once the EasyStep Interview is complete all pages are now Greyed Out ?

Hi folks,

 

I went through the Easy Step process and it Downloaded my forms from Revenue Canada. 

After that I could not enter RRSP and other details, other than directly in the forms themselves.

 

Now when I try to go back to the Easy Step Pages, they are all greyed out.

 

How do I enable them again so that I can enter additional data ?

 

1 Reply

TurboTax Standard - Once the EasyStep Interview is complete all pages are now Greyed Out ?

Even if you are using the Desktop/Download software, please clear your cache/cookies, sign out of your return then restart your computer.

 

Thank you for choosing TurboTax.