What is the process for getting a refund for buying Turbo Tax and for the extra amount I paid for speaking with a live TurboTax consultant?

[knoneil]

The amount of income tax payment/return that they calculated was wildly innaccurate from what my actual payment-return was

[TurboTaxSusan]

Did you check your Notice Of Assessment to see what the CRA changed on your return?

Thank you for using TurboTax.