It seems like the computer (windows) is not recognizing the program. What can I do to install properly?
I am sorry to hear that you are having this difficulty. Please download the software from our website, and try to install from there: https://turbotax.community.intuit.ca/replies/3001486
If you are still having issues, please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013
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