When I logged in, it did not recognize me, asked for my name etc. Also, can't find earlier returns.

[dtrumpy2]

I might have 2 accounts, one from earlier.  Under 1 it does not recognize me, under the other it does not show earlier filings.

[TurboTaxSusan]

If you have another email address you use, try logging in with that. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.