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dtrumpy2
New Member

When I logged in, it did not recognize me, asked for my name etc. Also, can't find earlier returns.

I might have 2 accounts, one from earlier.  Under 1 it does not recognize me, under the other it does not show earlier filings.
1 Reply

When I logged in, it did not recognize me, asked for my name etc. Also, can't find earlier returns.

If you have another email address you use, try logging in with that. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.