Are you using the TurboTax CD/Download version rather than a TurboTax Online edition as you've indicated above?
Try downloading and reinstalling TurboTax: https://turbotax.intuit.ca/product/download/index.jsp
If that doesn't do the trick, please give us a call: https://support.turbotax.intuit.ca/contact/
Are you using the TurboTax CD/Download version rather than a TurboTax Online edition as you've indicated above?
Try downloading and reinstalling TurboTax: https://turbotax.intuit.ca/product/download/index.jsp
If that doesn't do the trick, please give us a call: https://support.turbotax.intuit.ca/contact/
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