We no longer have TurboTax Online available for 2016, but if you have a Windows computer, you can use TurboTax CD/Download. This page shows what we have available for 2016: https://turbotax.intuit.ca/tax-software/prior-year-taxes.jsp#tax-year-2016
Turbotax cannot assist when a computer has crashed and the 2016 key is no longer available to be able to update and locate a return. I always thought I could come to you if I needed help such as this. Guess I was wrong.
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