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Why dies your system keep signing me out and asking me to sign back in every 2 minutes?!?? So frustrating!!!

 
7 Replies

Why dies your system keep signing me out and asking me to sign back in every 2 minutes?!?? So frustrating!!!

Clean your cache and cookies and try again. 

 

Thank you for choosing TurboTax.

Why dies your system keep signing me out and asking me to sign back in every 2 minutes?!?? So frustrating!!!

How do I clear caches on an app? Pretty sure that’s impossible. Thank you. 

Why dies your system keep signing me out and asking me to sign back in every 2 minutes?!?? So frustrating!!!

If it is the TurboTax Canada App that is giving you the issue, please uninstall the app and then reinstall it. 

 

Thank you for choosing TurboTax.

Why dies your system keep signing me out and asking me to sign back in every 2 minutes?!?? So frustrating!!!

I’ve done this 3 different times now. Same result. 
thank you

Why dies your system keep signing me out and asking me to sign back in every 2 minutes?!?? So frustrating!!!

Have you tried again using Microsoft Edge?

Why dies your system keep signing me out and asking me to sign back in every 2 minutes?!?? So frustrating!!!

For the last time I am using the app. Why can’t anybody read English anymore? Why is it every customer service experience now nobody can read and understand English. Please stop wasting my time and replying to things if you don’t know how to fix the problem, I have written.

Why dies your system keep signing me out and asking me to sign back in every 2 minutes?!?? So frustrating!!!

We recommend that you contact our phone support as they can view your screen to see what the issue might be.

 

Thank you for choosing TurboTax.