Why do i have to enter base info all over again, for ex my birth date has not changed??

[TurboTaxSusan]

If you started a new return without transferring your info from last year, you will have to type in all your info again.

In TurboTax Online, how do I transfer my information from my previous year's tax return?

https://turbotax.community.intuit.ca/community/importing-transfering/help/in-turbotax-online-how-do-...