Why does website say standard download costs 31.99 and I get billed 34.99 +hst?

[TurboTaxTara · Accepted solution]

Is it possible that you saw the promotion price of $31.99 in a promotional email but then went directly to TurboTax.ca to purchase rather than clicking through and purchasing from the email? In any case, give us a call and we'll be happy to refund the five bucks. https://turbotax.community.intuit.ca/replies/3152013

[brian-jenkins]

I saw and purchased the download edition on April 12, 2018. I thought I had purchased previously, but I guess it did not and time was getting tight. I do have screen shot. The URL was https://turbotax.intuit.ca/x/affiliates/index.jsp?brandID=affiliate20&priorityCode=9520-00000&cid=af...

[TurboTaxTara]

No worries. Just give us a quick call!