Ya they lost me as a customer as well. Literally any other option is cheaper. We just have to deal with it being less user friendly. It’s nothing to do with what you clicked or how u filed. They are just money hungry. Just forked over 176$ to file my taxes. Absolutely absurd. Would be cheaper for me to just have someone else file for me. 8 years of paying these guys and now I’m officially done.
I'm in the military and can file for free since my husband has a lawn business. I had to pay $202.03 this year last year; I only paid $139. I've been using TurboTax since 2016. You would think there would be some kind of discount. I'm paying more to file my taxes than I actually get back. This is terrible.
I used to pay $40 online per person, because I had to buy the Premium to report some small rental income. Now it is asking $130 per couple? No way, a complete scam. I am moving to H&R Block which charges $70 per couple and it is a very comparable software, some people have told me it is even better.
Your prices increase make no sense from 2023 to today. We are a group of 7 friends filing taxes with Turbotax for years now and you have managed to lose all of us as customers. Onto new alternatives that are not trying to gouge us.
@elombadji You can purchase our Retail Online Product ( that offers a package of 8 or 12 returns) from Costco - Walmart - Staples - Best Buy and Amazon.
It’s no longer worth it when places like Jackson Hewitt charge a $25 flat fee for literally the same software. TurboTax actually hasn’t been worth it in years I just liked the convenience. This year they’ve lost their simple minds though and I’m done with this rip off. They’ve never helped me in any way other than providing a simple software that everyone uses.
@user17734077025 Thanks for the feedback. We truly appreciate the years you’ve spent with us, and I'll make sure your comments about the pricing shift reach the product team.
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