I am trying to start my 2016 return but it won't transfer my 2015 info. It begins the process but then I just get a window saying it's transferring the data. Nothing happens and then it just logs me out because it has taken too long.

dstratigeas · ‎October 30, 2019

TurboTaxLucie · ‎October 30, 2019

What browser are you using try and use a different browser. You can also try cleaning out your browser cookies as well. If this does not work fix the error, contact us with your e-mail we will be in touch as soon as we're made aware of the status of the feature.

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TurboTaxLucie · ‎October 30, 2019

What browser are you using try and use a different browser. You can also try cleaning out your browser cookies as well. If this does not work fix the error, contact us with your e-mail we will be in touch as soon as we're made aware of the status of the feature.

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I am trying to start my 2016 return but it won't transfer my 2015 info. It begins the process but then I just get a window saying it's transferring the data. Nothing happens and then it just logs me out because it has taken too long.