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Tamacat
New Member

Is this Computer bug or TurboTax is not good at math?

I talked to technical support lady for more than 2 hours over cobrowse. Still we didn't solve the problem. Looks like very complicated issues. I am doing my husband's return, entered same kind of amount box 52,53, 21 with no problem.

I asked if I can NETFILE with this error message, she said yes, but not sure about consequences. She will get back to me by tomorrow.

Is this Computer bug or TurboTax is not good at math?

Interesting.  Guy I talked to said I couldn't NETFILE with error.  He was online with their tech support & they indicated that it's a software issue regarding the government's reversal on the Capital Gains tax increase they announced last year.  If you remember, they just announced a delay in its implementation recently & Turbo Tax hasn't updated the software yet.  Makes sense to me as the initial increase came into effect right around the end of June last year.  Hence the 2 dates (before & after June 24 & 25).  My guy said they will fix & send notice out.

Tamacat
New Member

Is this Computer bug or TurboTax is not good at math?

Your guy and my lady have different ideas. I would like to go with your guy. Makes more sense.

I don't know why my husband's is OK but not mine. We have similar numbers in T3. So not everybody gets this glitch.

I created new account and started new fresh return, came out with same error. 

Always something goes wrong in beginning of tax season.

Thank you for sharing your experience.

Is this Computer bug or TurboTax is not good at math?

NP.  Never thought of trying a new return.  I'll be patient & wait it out.

Thanks for the info & good luck