I am trying to file this year's Tax for my friend who became residence of Canada in 2016. He filed his 2016 and 2017 tax returns last year and he is not a newcomer to Canada in 2018 and I filled all information correctly. When I want to file his 2018 tax return, at the last step (during NETFILE submission process) this error message shows up:
You may want to check with the CRA to determine what information they have on file for him.
Ensure that his residency status has been applied correctly.
- How to determine residency status -https://turbotax.community.intuit.ca/replies/2647682
Please go back to your provincial section and delete the claim for CAI credit, as you must be a resident of Canada to claim it.
- Under Provincial Tax Credit, it will be there for you to UNCHECK the Climate Action Incentive Credit box and double check that you have not claimed anything within that section of the return.
Once you have corrected these entries, you will be able to proceed.
I have the same issue. My daughter is Canadian and her spouse is not, I already use 000 000 000 as her spouse SIN and finally doesn't go through. Just rejected and showed error 92330. I tried to overrided the CAI by removed her spouse's amount and added her dependent's amount still failed, finally her account locked. Please help.
Once you are locked from Netfiling, you will not be able to unlock the return, you will have to start a new return.
The error might have occurred because you started preparing the returns of the spouses together. When you choose the status of your daughter as married, in the next screens you will be asked if you want t to prepare the return together or separately? Since her husband does not have a SIN number and will not be filing a tax return, your answer should be "separately". You should not choose "filing together" then add zeros for the husband's SIN number on his return.
If you still have issues after following this process, please contact our support line:
I hope this was helpful