Is this your first time filing a tax return in Canada?
Yes, first time filing
Most people filing for the first time can’t use NETFILE and have to mail in their returns.
To do this using TurboTax Online, select File > Filing Hub* from the left side menu. Then click on "Print & Mail your return(s)" to go to a page where you can download a special version of your return to print off and mail.
*If you don’t see the Filing Hub option under File, then select CRA Online Mail and continue forward from there to get to the Filing Hub.
This CRA webpage has a list of where you can mail your return: https://www.canada.ca/en/revenue-agency/corporate/contact-information/where-mail-your-paper-t1-retur...
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