In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us.
​​​​​​​Thank you for choosing TurboTax.
alex10011
New Member
dianajw1
Level 2
atki5515
New Member
scott-oreilly
New Member
pworsley195
Level 2
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.