Your business or rental address is missing information (i.e. number and street) or it has a character that can't be used. - I don't even have a rental. Why do I have ths?

[TurboTaxSusan]

@rekabis We can't see your return, so we don't know what is going wrong. Phone support can look at the return with you to try to resolve the issue, and escalate the problem if needed.

@kmtaxme As mentioned above, if you would like to contact our phone support team, you can call them at 1-888-829-8608.

[kmtaxme]

So I found a solution today.  While I do have a rental unit, I haven't been renting it out so this was misleading.  I do deliveries for Instacart and Maplebear sends us a tax form.  I completed the self employment forms but I had downloaded all forms from CRA which but the business name and address into my self employment form.  Once I deleted their information and entered my information, it finally worked.

Yes, I did call their number, no, they did not help me.  I figured it out while they kept having me go back and forth, repeating the same useless steps.  I did inform them that this is a problem on TurboTax's end.  They should not be pulling information from a downloaded slip into my business form.  They assured me that the information would be passed on.

If you are getting the same message with a rental, I would double check any information that may have been imported from CRA and that TT put it in the correct spot.  Unless you registered a business name, then it should be blank.  Know when the address should be your actual address.

[caliyou]

Hello! I'm also experiencing this problem right now. We have a blank FORM 1 for a rental property and it won't let us get to the Netfile stage because it says there is some missing address (even though the form is BLANK). I would like to somehow delete this form but I have no ability to do so. Did anyone figure this out? I don't want to mail in - and I want to netfile. 

[TurboTaxSusan]

@caliyou  Make sure your name, address, etc... in your contact information (T1) and your Self-employment page (T2125) match. Then delete the rental form (T776).

[kmtaxme]

I hope you didn't take credit for that information.