TurboTax generated a condensed pdf of my tax return for me to print & mail. How do I get the whole pdf?

[shreyas7]

The pdf is supposed to be 8 pages long but I only have 5 pages and there is a barcode on the first page. Why isn't turbotax generating the whole pdf for me? Also, I only see the Federal tax return in the pdf. Where can I find the Ontario tax return?

[guriraji]

You only get the condensed one if you clicked on Print to Mail. If you click on Print PDF then you should get the complete form.

Thank you for choosing TurboTax

[shreyas7]

Sorry, let me clarify my question:

I meant to ask whether it is ok to mail the condensed pdf?

I am able to get the whole pdf but that has a watermark on it stating "Do not send by mail".

[guriraji]

Here are instructions on how to print your return without watermarks The option to print a tax return becomes visible only after you pay for that specific tax return. After you pay, the FILE menu lists the print options available to you. To print for the purpose of mailing to the CRA or save a copy for your own records for your current tax return, follow the directives provided below.

Two options for printing;

a) one is to print and mail to the CRA which will provide you with a PDF with no watermarks, or

b) you can skip the print & mail and click continue which will give you the option to print for your own records (with watermarks) before you Netfile.

After payment has been processed, in the side menu, select FILE, and then select Print & Mail your return to access the PDF without watermarks. On the next page that appears, select the link to open a PDF copy of your return, which will download to your computer automatically, open the PDF and click on Print, this will be the copy you would send to the CRA without the watermark on it. Hit Done – you will then be directed to download a copy with watermarks for your own records.

Thank you for choosing TurboTax.

[TurboTaxGinette · Accepted solution]

@shreyas7 Yes it is ok to send the condensed version as the barcode gives the Canada Revenue Agency everything they need from your return.

Thank you for choosing TurboTax.

[shreyas7]

Thank you @TurboTaxGinette for replying. I have 2 follow-up questions:

1. Can you please confirm whether the condensed version would also include the provincial tax return?
2. Is there a way to get the non-condensed version without the watermark?

@guriraji , I think you are misunderstanding my questions.
1. Note that I did not have to pay for the product because my tax return was very simple.

2. "After payment has been processed, in the side menu, select FILE, and then select Print & Mail your return to access the PDF without watermarks. On the next page that appears, select the link to open a PDF copy of your return, which will download to your computer automatically, open the PDF and click on Print, this will be the copy you would send to the CRA without the watermark on it. Hit Done" <<<--- These instructions do not match the free edition of the product. They may work for the version that requires a payment. After selecting Print & Mail, the only PDF that I get is the condensed one with the barcode. If I want a copy for myself, that one has the watermark on it.

[TurboTaxGinette]

Yes as per the printing, that is how it works. You get one condensed copy to send which includes everything needed for the Canada Revenue Agency (CRA) in the form T1KS computerized read form, including the provincial forms. As a second copy, it will have the watermark. 

There is no way to print a copy of your taxes without the watermark after you've Netfiled.  (This system was created because according to the CRA, many people were apparently Netfiling and then sending in printed copies. This was causing problems at the assessment level.)

WORKAROUND:  Once you complete your taxes and before you Netfile them, print the non-condensed form without the watermark and then Netfile them (which is free to do).   

Thank you for choosing TurboTax.

[shreyas7]

Got it. Thank you for replying. This is helpful. 

Unfortunately, as a newcomer to Canada, I cannot NETFILE it because my info isn't in the CRA system yet.

I will print the condensed pdf & send it via mail.