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How do I contact TurboTax for help?

If you have a question about your return, or are having problems filing using TurboTax, our experts are here to help. We are available year round, Monday through Friday, from 9am to 6pm EST (available in both English and French support), to answer your questions and guide you through the filing process. Select your preferred method of contact below to get started: 

 

Note: Extended support hours are available from February 24th through April 30th, from 9am to 11:59pm (English support), and 9am to 9pm (French support) EST. 

 

To talk to a TurboTax specialist, begin by filling out the Contact Us form, by telling us what platform and version of TurboTax you’re using. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. You will also be able to see the approximate wait time to speak with an agent.

If you are a mobile user, you can also get live help in real-time through our mobile app or social media platforms. Simply post your issue in any of our social communities, or reach out directly.

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Please click the link below and take a minute to answer a few questions. Tell us what you think of this help content, and leave a comment if there's something you'd like us to know.

 

 

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