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What are the customer service hours for TurboTax Canada?

Extended hours of operation

(From February 18 to April 30, 2020:(

·       English: Monday through Sunday, 9:00 AM to 11:59 PM, EST

·       French: Monday through Sunday, 9:00 AM to 9:00 PM, EST


Standard hours of operation

During the rest of the year, both the English and the French lines are available Monday through Friday, from 9:00 AM to 6:00 PM, EST


Looking for the phone number to talk to someone?

To talk to a TurboTax specialist, fill out the Contact Us form

Once completed, the customer service phone number will appear and you will be able to speak to a TurboTax agent. You can also see the approximate wait time.



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