I work for the federal government and my place of work changed partway through the year from ON to QC, so they issued 2 different T4s. The first one, from ON, includes the maximum CPP contribution and part of CPP2. After my place of work changed to QC, I paid the balance of my additional contribution to QPP2. So the QC T4 and its associated RL1 show a QPP2 contribution with no QPP contribution. This is not an error; it is exactly as it should be.
The software however treats it as an error and will not let me enter QPP2 without QPP. After a full hour on the phone with your tech support, I received this: "This is not a software issue, because if you have a 2nd contribution (box 16A/17A), you should logically have a 1st contribution (box 16/17). Technically, both amount should be on the same T4. If the last version of your T4 on your CRA My Account is not with box 16/17 and box 16A/17A on the same slip, we suggest you to contact CRA to see if you can combine both T4s together to have only 1 but with all the amount reflecting your tax year."
This demonstrates a troubling misunderstanding of the tax rules. And i cannot combine the two slips, because the province of work in box 10 is different. The software needs to be modified to allow for this situation.
Sign In
Canada (English)
EN
