How do I schedule a callback if I am in Australia with an Australian phone number? Need to have my taxes reviewed before sending to the CRA

[carol-moynham]

I live in Australia and am a non-resident of Canada. I earned some income in Canada early last year, and purchased the Assist & Review package so an expert could review my taxes before I submit them to the CRA. However I am unable to schedule a callback because the online form won't accept non-Canadian phone numbers. The Contact Us form also won't take non-Canadian phone numbers and doesn't have an option for email. I don't even need to talk to someone unless there is an issue, just ned someone to take a look. How can TurboTax be contacted? Thanks.

[TurboTaxAniqua]

TurboTax tax experts can only call a Canadian/North American number.  They cannot make any international calls.

Please also note that TurboTax Live service is not available for any non-resident returns.

Thanks for choosing TurboTax.

[MabelLeaf]

I had the same question - so why is this not made clear when you set up a new tax return  ? and how do I get a refund on my fees if you can't assist me ?