I am getting and error saying the sum of box 52 and box 53 must equal the total capital gain or loss in box 21 of your T3 slip. The numbers add up to the exact total.

[cjw101]

TurboTax is giving me the error and when I skip the error, it won't let me Netfile. The Box 52 and 53 add up exactly to box 21.

[TurboTaxAniqua]

We are aware of this issue, and are working for a resolution. We appreciate your patience.

Thank you for choosing TurboTax.

[N86D89]

What can I do now? When will I know when you resolve the problem?

[TurboTaxAniqua]

@N86D89 For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) should fix the problem.

[MacLean1]

When will this issue be resolved?????

I want to net-file before the end of April.

[TurboTaxBrenda · Accepted solution]

Community Post Response Messages

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada. 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it?

Thank you for choosing TurboTax