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    com-com
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    You answered: .....the issue will be referred to our technology department for correction. You can be confident....bla bla bla...

    The correction obviously was not done yet. Why?

    posted
    ‎October 30, 2019 3:56 AM
    last updated ‎October 30, 2019 3:56 AM
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    TurboTaxJeffrey
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    I have just tested your scenario on my own copy of TTD.  Presumably you are referring to the Tslip entry window in the Forms view of the software.  When you enter the Actual dividend, the Taxable dividend, and the Dividend tax credit, the display will show the sum of those three numbers...which is what that window indicates.  However the software will properly allocate the Taxable dividend amount to line 120 of the T1.


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    ‎October 30, 2019 3:56 AM
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    TurboTaxJeffrey
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    I have just tested your scenario on my own copy of TTD.  Presumably you are referring to the Tslip entry window in the Forms view of the software.  When you enter the Actual dividend, the Taxable dividend, and the Dividend tax credit, the display will show the sum of those three numbers...which is what that window indicates.  However the software will properly allocate the Taxable dividend amount to line 120 of the T1.


    ‎October 30, 2019 3:56 AM
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    com-com
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    The window indicates Non-Eligible Dividends which is the number in the window 10 of T5. No sum of anything be shown here.  Just Non-Eligible Dividends. As, by the way, always was in the past.
    ‎October 30, 2019 3:56 AM
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    TurboTaxJeffrey
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    Look at the screenshot I attached.
    ‎October 30, 2019 3:56 AM
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    TurboTaxJeffrey
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    The line description is Non-eligible dividends (10, 11, 12)
    ‎October 30, 2019 3:56 AM
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    noahdavid22
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    Thank you Jeffrey, this makes total sense.  I see the software is working perfectly!
    ‎October 30, 2019 3:56 AM
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    TurboTaxJeffrey
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    Most welcome Noahdavid22.
    ‎October 30, 2019 3:56 AM
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    noahdavid22
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    I guess some just are slower on the uptake...
    ‎October 30, 2019 3:56 AM
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    com-com
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    There is a well established terminology in Accounting.
    ‎October 30, 2019 3:56 AM
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    noahdavid22
    New Member

    In Feb.I advised you about the problem with T5. When I enter a T5 amount in fill in po-up window box 11, that amount will automatically double in the entry table....Why?

    Give it up com-com.  Jeffrey is right...there is no problem with the software.  You could just admit that you were not reading the screen properly.
    ‎October 30, 2019 3:56 AM
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