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    davidcook99
    New Member

    We purchased premier online as an upgrade, but only the standard version will load.

     
    posted
    ‎October 29, 2019 11:03 PM
    last updated ‎October 29, 2019 11:03 PM
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    Tara-TurboTax
    New Member

    We purchased premier online as an upgrade, but only the standard version will load.

    Are you using Standard CD/Download version? If so, try entering your Premier upgrade installation code manually by selecting Tools from the menu and choosing 'Show Tax Centre'. In the tax centre, click the link 'I already have an upgrade code or an additional returns code' link and enter your new Premier installation code. 

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    ‎October 29, 2019 11:03 PM
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    1,307
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    1 Reply
    Tara-TurboTax
    New Member

    We purchased premier online as an upgrade, but only the standard version will load.

    Are you using Standard CD/Download version? If so, try entering your Premier upgrade installation code manually by selecting Tools from the menu and choosing 'Show Tax Centre'. In the tax centre, click the link 'I already have an upgrade code or an additional returns code' link and enter your new Premier installation code. 

    ‎October 29, 2019 11:03 PM
    0
    1,308
    Reply

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