I don't know how to carry forward my tuition amount for future use. Tried to call for help and they hung up on me because the "helper" didn't know how to help.

[TurboTaxGinette]

Could you clarify your question? If you are having difficulty with a tuition transfer could you let us know if the tuition was paid with RESP?

Thank you for choosing TurboTax.

[Arronk1]

Hi Ginette,

Refer your below reply to thread on ‎February 23, 2023 7:52 AM.

I called [phone number removed] but couldn't connect with support team, but there's a prompt to provide support ID.

Please advise how to connect without support ID?

"In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

​​​​​​​Thank you for choosing TurboTax.

‎February 23, 2023 7:52 AM"