Tuition Transfer of 2 kids not working

[borvaj]

I have 2 kids whom I have completed their taxes using TurboTax have submitted and followed the instructions to transfer to parent.  I am in the dependent screen and have entered Credit Info for both of the kids.

1 kids is for 1,574.80 and the other is for 1055.84, so combined they are under the $5000 limit.

Now in the next screen only 1 of my kids Tuition and Education amount is present not both.  The amount put on the highest earner under the Tuition and Education amount only displays 1055.84.

Is this a bug or am I doing something wrong.  The amount should be $2630.64

[TurboTaxSusan]

The tuition transfer is non-refundable, so TurboTax will only use what is required to reduce taxes owing. 

[borvaj]

Hello.

My taxes show that my wife and I Owe taxes for over $2000 and yet only 1 of my kids Tuition credits is being applied and the lower full amount of Tuition is the one being applied.

[TurboTaxSusan]

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.