Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
user2325304606
Returning Member

Why am I unable to get the application to accept my wife's correct social insurance number

 
1 Reply

Why am I unable to get the application to accept my wife's correct social insurance number

Please make sure when entering your social insurance numbers that you are not using any spaces or special characters. The SIN should be 9 numbers, no spaces, like this: 123456789. Also, make sure that you are putting the right SIN for the right spouse. Before correcting the SIN make sure to delete all of the area by highlighting it and deleting it.

 

For more information please see our TurboTax FAQ: Error message: Invalid characters when trying to use NETFILE

 

Thank you for using TurboTax.