You'll need to sign in or create an account to connect with an expert.
Critter#2 responded to a similar question this way:
You can also request your code via text message. To receive your code through text please complete the following:
1. Sign into your account
2. Select My Account
3. Select Account Settings
4. Select the blue Security tab on the left
5. Select Two Step Verification
6. Select Turn On
7. Enter your Phone Number and Password
8. Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account.
If you are still unable to get the code to work through text, choose I forgot my user ID or password and then choose I don't know my email address or user ID. You’ll be asked to provide some information about yourself, and then you’ll be asked a few questions verify your identity. If that method fails, you’ll get a phone number to contact customer support.
i don,t have access to my e mail accont can you send verification to a text to my phone
You can choose to have your verification code sent via text. Here's how to do so:
Also, be sure to ensure that your phone number is up to date
I am in a panic Call me ilost my file [phone number removed]
We do not arrange “live” expert calls for you from the user forum.
You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
https://ttlc.intuit.com/community/taxes/discussion/how-to-contact-my-full-service-expert/00/1950947
Per@xmasbaby0
I need my password in order to file my taxes electronically. Please text to my phone - [phone number removed]
You can always change your email address, for your TurboTax account and then try to resend the code, or you can use the FAQ link provided below to have the code sent to your mobile phone:
How do I get a verification code if the email address is wrong?
If you are simply trying to reset your password, please see the FAQ link provided below:
What if I forgot my user ID or password?
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