I need help accessing my turbotax account im locked out have a password problem

[jonandboy]

I have tried several times to change my password  It would appear to be set  but wouldn't accept the new password  Its like the screen is frozen   I don't need to access my account now Just want to file m taxes

[LakeshaLO]

Please see these TurboTax FAQs, 

https://ttlc.intuit.com/replies/3302318

https://ttlc.intuit.com/replies/3300098

[PUERTOROCC]

Not able to get into my account with password 

[mesquitebean]

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@PUERTOROCC  wrote:

Not able to get into my account with password 

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The info below will tell you how to recover your account and reset your password.   It's also possible that you have multiple accounts (User IDs) without realizing it, which the tool will also help.

You can have up to 5 accounts that use the same email address for notification purposes.   However, a User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first--if you can still access it.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number that you can still access and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.

[Stanford5]

Need password and username 

[DaraLO]

Did you forget the username and password to your TurboTax Online account?  If so, please refer to the instructions in the following Help Article to recover your account:  What if I forgot my user ID or password? - Intuit

If you're referring to the password and username for some other account, reply to this thread with more detail so we can further assist you.

@Stanford5