Your return has been received, and it is currently being processed. Please contact the Department at 1-877-GADOR11 (x-xxx-xxx-xxxx), option 3 to speak to a customer

[lyles38]

What does this mean

[LenaH]

The phone number 1-877-GADOR11 (1-877-423-6711) is the phone number for Georgia Department of Revenue. The state may need additional information before they release your tax refund. 

However, there has been scams in previous years in which the Georgia phone number was spoofed. It is best to dialing 1-877-423-6711 directly and selecting option 3 to speak with a representative. 

Scam Alert-Department of Revenue Phone Line Spoofed

[lyles38]

That is what I got on my account when I checked the status of my refund???

Is this normal does this mean there a problem

[MichelleLO]

Only the Georgia Department of Revenue would be able to answer any questions you have pertainting to the message you received.  Please find their contact information here. 

[GrannyBerg]

Today is  11/6/2021----------   Did  you get  your  refund ????

We   filed  05/2021   and got the same  """"  Your return has been received, and it is currently being processed. Please contact the Department at , option 3 to speak to a customer service representative during our normal business hours M-F 8:00am - 6:30pm."""" was on hold over  1 hr then phone just hung up  ---  as anyone gotten their refund from Georgia State Tax  that filed  05/2021 

[GrannyBerg]

what  does  this mean?    we  filed  05/ 2021   and  the system is saying  your return has been received, and it is currently being processed. Please contact the Department at 1-877-GADOR11 (1-877-423-6711), option 3 to speak to a customer service representative during our normal business hours M-F 8:00am - 6:30pm.

[xmasbaby0]

@GrannyBerg Sounds pretty self-explanatory.   The Georgia Department of Revenue has your state tax return and is processing the return.     You can call the number provided during their normal business hours if you want to talk to the state about your state return.

[GrannyBerg]

Thank you  Hon.  Happy Holidays  maybe I will get it soon  we will see it was filed  in May before the deadline extnsion  for Covid  now its tax time again.