Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

ask paiement even if product show in my setting

I install turbo tax 2024. It show on my account setting / your product, that it is there. When I file the income tax, at the end it still ask for payment before transmit. If I try to enter the licence code again, it will give me an error.

1 Reply

ask paiement even if product show in my setting

If you have Installed TurboTax Desktop then you do not have to pay at the end. Are you sure you didn't log into TurboTax Online account and prepare your return using that version? 

 

Thank you for choosing TurboTax.