Been trying to access 2023 information but keeps crashing.

[thetaramason]

Hi I am trying to do my taxes for 2024 and been trying to view my 2023 Expenses for the last two weeks and it just keeps crashing and saying:

This should not have happened. Don't worry - your data has been saved.

Our TurboTax application has stopped working properly. It rarely happens; we're sorry it happened when you were using it.

Maybe the puppy helps, but you're probably mad and we're already hard at work fixing it.

Please check back again soon. We should resolve this quickly.

You can also contact our support team at https://support.turbotax.intuit.ca/contact/

Thanks for your patience,

The TurboTax Team