Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Bought Wrong Year of Software online

Hi,

How do I exchange for the right year?  I bought 2021 by accident but need 2022.

Thank you

1 Reply
zoejune
Returning Member

Bought Wrong Year of Software online

Hi,

Thanks you for your question!

 

You can request a refund for your TurboTax product(s) within 60 days of the original purchase date by clicking on the following link: How do I get a refund for a TurboTax product? 

 

There’s also the option to contact a TurboTax Support agent that will walk you through the process of getting a refund and obtaining the right product through the contact us page. 

 

Let me know if this helps