Box 16A is not being calculated properly to arrive at Deductions from Gross income.

[stalbertsam]

I put in a ticket a week ago - with proof that Rev Canada on notice of assessment calculated the deductions from Gross Income to arrive at net income was different than Turbo Tax calculations.  I uploaded proof and asked for an update. Nothing but crickets.  This is a serious mistake as it changes the amount of refund or amount owed for anyone reporting CPP additional amounts in Box 16A.  

I expected a better response as these changes came into effect January 01 2024 . Plenty of time to make the change on Turbo Tax end.   Not the first mistake I have reported over the years.

[TurboTaxVeronique]

Can you please tell us what is the ticket reference number and when did you call in phone support to open this ticket?

With both this information, we will be able to do a follow up on this subject with you.

Thank you for choosing TurboTax.