Open TurboTax
Running Firefox on Linux Mint, I can't access any of the messages/chats from my live expert. I'm getting emails about receiving messages, but attempting to use the link sign-in just brings me back to the dashboard showing my current tax 2025 filing state.
I've tried:
Clearing cache/cookies
Computer Restart
Different browser (Chrome), as well as Chrome on Windows 10 instead
Using the email link while I already signed in (Just restarts the same loop)
mjj110
New Member
denizethehag
New Member
amandaplo
Returning Member
user17775603177
New Member
robpringle80
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.