code # 95365 how to fix this?

[jonathan lam]

It says I reported capital from a T3 slip on Line 17600 of Schedule 3. An entry is also required on Line 68140 in Chart A of form T936. line 68140 cannot not be less than line 17600

I don't understand is all the numbers are automatically generated. What caused the error?

Can someone help?

[card1]

Line 68140 in Form T936, Chart A should automatically include the sum of all lines 21 in T3 slips. It's not working. I called Turbotax customer support twice yesterday and today. The staff I discussed this with had no idea, made excuses, said that it's a problem with CRA, etc. No resolution so far.

Hope someone will see this and fix it, it's an error in the desktop version. CRA rejected my tax return.

Try calling them, if more people call and post about this they may react. 

I've used Turbotax for 21 consecutive years, this is the last time. Their lack of response is shocking, I don't trust this company with my numbers anymore.

[vuldub]

I called too.  They told me it was an known error and were working it.   They also told me I would be added to the notification list and I would receive an email regarding it.  I never got an email.....

[NNZ]

Mine. Same case. I tried a couple of times according to the internet, then CRA locked my Netfile access. It took me 2.5 hours to call them to unlock it. What a wasting time?!

See there is any solution. 

[TurboTaxAniqua]

@card1 It is a known issue at CRA's end, and we are aware of this issue, and our development team is working for a resolution. We appreciate your patience.

[Christine62]

I am getting the same error code.  I have claimed 50% on the T3 slip.  Then on line 68140 this should be the full amount less your portion. The program should allow for the lessor amount.  If you override it CRA will not allow you to efile.  Turbo tax needs to fix this.

[Christine62]

Did you claim less than 100% on the T3 slip?

[NNZ]

yes. 50/50 

[NNZ]

I used two different software, same problem. I almost believe it's issue related to CRA side.