cpp overpayment

[Tammikm]

turbotax 2024 is showing my cpp amount as an overpayment

[TurboTaxVeronique]

Can you please specify if you are using TurboTax Desktop or Online? and which T-Slips do you have?

Quick suggestion, for CPP, make sure the province of employment is entered correctly (box 10).

[Tammikm]

Desktop. It seemed to have done this after the last update

[Tammikm]

T4 only

[TurboTaxVeronique]

Verify the information on your T4 are entered properly and the province is also entered. If the exact amount of your CPP is reporting on line 44800, we suggest you to contact our product support team by phone. 

They have access to tools we don't have here in Community, like screenshare, and see your return. 

Feel free let us know what the result was. 

Thank you for choosing TurboTax.