CRA Locked me Out

[soonjoon]

Hello, 

I am trying to file my tax online. But CRA has locked me out, and shows this message: CRA Result Code: 15. Would you please help me to solve this issue? 

PS: I have not indicated this is a pre-bankruptcy return.

Thank you

[TurboTaxWinnie]

Hi @soonjoon 

I'm sorry to hear that. It seems like you might have to reach out to CRA to get your account unlocked. Here's the contact information for CRA: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/netfile-overview/...