Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    cabrerajohndarius
    New Member

    CRA Result Code: 15 Your account is locked. If you need assistance, please contact us. contact us

     
    posted
    Wednesday
    last updated ‎March 05, 2025 5:32 AM
    0
    1
    424
    Reply
    1 Reply
    TurboTaxAniqua
    Moderator
    Moderator

    CRA Result Code: 15 Your account is locked. If you need assistance, please contact us. contact us

    The CRA has locked your account due to too many failed attempts to Netfile (5xTimes maximum). You should contact the CRA to unlock the account.

     

    Thanks for choosing TurboTax.

    Thursday
    0
    311
    Reply

    Related Content

    Aoc_10
    jinki kim
    thetaramason
    Raph-ENCA
    LCollettIG