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    Screener60
    Returning Member

    CRA Result Code: 15

    I keep getting this message how to fix it? I cannot file

    posted
    Monday
    last updated ‎March 31, 2025 3:41 PM
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    2 Replies
    TurboTaxAniqua
    Moderator
    Moderator

    CRA Result Code: 15

    The CRA has locked your account due to too many failed attempts to Netfile (5xTimes maximum). You should contact the CRA to unlock the account.

     

    Thanks for choosing TurboTax.

    Tuesday
    0
    1
    272
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    Babli
    New Member

    CRA Result Code: 15

    Hi, can anyone help me with my situation? I have the code error 15, although I don’t even have my cra account yet, since it’s my first time filling, I’ve called them yesterday and they said that since I dont have an account, they cannot unlock it since I don’t possess one, why am I still getting this error 15??

    yesterday
    0
    25
    Reply

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