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qoodanny
Returning Member

Data Lost After Using Autofill Button From CRA

I filled everything manually and then I want to try the auto fill button from importing data from CRA.
Then all empty field overrided my filled return, and there is no way to revert back the auto fill button changes.
There is no VERSUION CONTROL.
The Customer Service said no way to recover data LOST!

1 Reply

Data Lost After Using Autofill Button From CRA

I can certainly understand how frustrating it is to lose hours of manual work in an instant.

 

Because TurboTax Online saves your progress in real-time to the cloud, there isn't a 'Version History' or 'Undo' button that can roll back the return to the state it was in prior to the CRA import. When Auto-fill My Return is activated, the software prioritizes the official tax slips found in your CRA My Account to ensure accuracy, which results in the existing manual data being replaced.

 

Unfortunately, in the Online version, the only way to "Clear" is to use the Clear & Start Over tool, which unfortunately deletes everything.

 

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