I used "TurboTax Live Full Service", then I got a request for additional information from CRA.
The deadline is in one day from today, and I have still not received a reply from my tax expert. I talked to him about a month ago, then exchange some messages over the chat service, but have heard nothing from him in about two weeks.
I need to be contacted by turbotax, since the only option available on their support system, is to use the website to chat with my non responding tax expert.
I was thinking of asking for additional time to CRA, and explaining the "TurboTax situation". Since I'm a newcomer and I don't have experience with the Canadian tax system, they might be more flexible.
Very disappointed with Turbotax.
mabochel
Returning Member
Binse
New Member
yeloman
Returning Member
shapiroja
Returning Member
contraria
New Member
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