Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
MorganRae
New Member

ERROR: because you entered an amount for additional CPP/QPP contributions on the T4 in boxes 16a or 17a, you also need to enter an amount for CPP/QPP contributions on the T4 in corresponding boxes 16 or 17.

I downloaded my tax forms  CRA and RQ, like I do every year without issue. When trying to use NETFILE for my federal return I am getting the error in the subject line:  "Because you entered an amount for Additional CPP/QPP contributions on the T4 in boxes 16A or 17A, you also need to enter an amount for CPP/QPP contributions on the T4 in corresponding boxes 16 or 17."

 

I have entered an amount in line 16 (CPP Contributions) and 16A (CPP2 Additional contributions). I dont have contributions to QPP so both 17 and 17A are empty. Obviously my province of employement is listed as Ontario. 

 

This needs to be fixed ASAP since, to my knowledge, nobody living on QC and working on ONT can use this software this year to file until it is fixed. I am very dissapointed, and if this isnt resolved before the tax deadline Im going to be seeking a refund on the amount paid to use Turbotax.